This Privacy Policy explains how Easy Green Hosting (“we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit our website or use our services.
As a company based in the United Kingdom and operating internationally — including extensively within the European Union — we comply with both the UK GDPR and the EU GDPR where applicable.

By using our website and services, you agree to the terms described in this Privacy Policy.

1. Data Controller

Legal Name: Easy Green Hosting
Registered Office (UK): 76 Gillespie Rd, N5 1LN, London, UK
VAT Number: UK426009814
Email for Privacy Matters: legaal@myeasy.green
Data Protection Officer (DPO): Not appointed

We process personal data of users located in the UK, EU, and globally.
For EU residents, data is processed under the EU General Data Protection Regulation (EU GDPR).
For UK residents, data is processed under the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018.

2. What We Do

We operate a WordPress Multisite platform offering:

• Web hosting and server infrastructure
• Cloud-based services
• Web design and digital creative services
• AI automation and digital operations services

Users may create an account to purchase and manage services.

3. Personal Data We Collect

3.1 Data you provide

• First and last name
• Email address
• Phone number
• Billing and postal address
• Account credentials (username, password)
• Information submitted through contact forms
• Information submitted through support tickets

3.2 Data collected automatically

• IP address
• Device and browser data
• Access logs and technical logs for security
• Cookies and similar technologies (controlled through your preferences)

3.3 Payment data

Payments are processed securely via Stripe.
We do not store complete payment card details.

4. Purposes of Processing

We process personal data to:

• Provide hosting, server, AI automation, and web design services
• Enable account creation and user authentication
• Process payments through Stripe
• Respond to contact requests and support tickets
• Send newsletters and updates (with consent)
• Maintain the security and performance of our systems
• Generate analytics to improve our platform
• Comply with legal and financial obligations in the UK and EU

5. Legal Basis (UK GDPR & EU GDPR)

Depending on your location and the type of processing, we rely on:

• Contract performance (service delivery, account management)
• Consent (newsletter, marketing cookies)
• Legitimate interest (security, platform improvement)
• Legal obligations (accounting, tax compliance, fraud prevention)

6. Analytics and Marketing Tools

We use:

• Google Analytics (visitor statistics)
• Meta Pixel (conversion and marketing tracking)
• Marketing cookies, as accepted in the cookie banner

Your cookie preferences are managed via our Cookie Policy:
https://myeasy.green/cookie-policy-uk

7. Hosting Infrastructure and Server Locations

Our hosting infrastructure relies on the following providers:

• Hetzner

Server Locations:
Your data may be stored and processed on servers located in:

• United Kingdom
• European Union (EU)

All server locations follow GDPR-equivalent security and data-protection standards.
All providers operate under strict contractual and technical safeguards.

8. Data Retention

• Service-related data is deleted one month after service expiration if not renewed.
• Personal data is deleted upon user request by contacting legaal@myeasy.green.
• Certain financial and tax-related data may be retained longer as required by UK/EU law.

9. Sharing Personal Data

We only share personal data with essential service providers, including:

Stripe (Payment Processor)

Used to process secure payments. Stripe acts as an independent data controller for payment data.

We do not sell or share personal data for third-party marketing.

10. International Data Transfers

Because our infrastructure and tools may operate across multiple jurisdictions, your data may be transferred to countries outside your own.

We ensure lawful and secure transfers through:

• Adequacy decisions (UK or EU)
• Standard Contractual Clauses (SCCs)
• Equivalent GDPR-grade safeguards

This ensures compliance whether you are a UK, EU, or international user.

11. Your Rights

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (cookies, newsletter)
• File a complaint with:
  • The UK ICO (Information Commissioner’s Office)
  • Your local EU Data Protection Authority

To exercise your rights, email legaal@myeasy.green.

12. Data Security

We implement strong technical and organizational measures, such as:

• HTTPS and encryption
• Secure servers and backups
• Access control and authentication
• Monitoring and security logs

Although we take great care, no digital system can guarantee absolute security.

13. Children’s Privacy

Our services are not intended for individuals under 16 years of age.
We do not knowingly collect data from minors.

14. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
The “Last updated” date will reflect the latest version.

15. Contact Us

For any questions or data-protection requests:

Email: legaal@myeasy.green
Jurisdiction: United Kingdom